Dr. SANG SUR

Fulfilling the Vision through People, Strategy, and Technology

Sang Sur, Ph.D., CISSP, PMP

Sang Sur

Ph.D., Th.D. D.Min., M.Div, MAS, CISSP, CCA, CCP, PCC, CBAP, CCIM, RPA, ACP, CSP, CSM, PMP, ITIL, Six Sigma Black Belt, LEED Green Associate

Strategic Technical Business Advisor

Strategic Technical Business Advisor and Military Veteran that is Top-Secret clearable with proven expertise in the United States Air Force and civilian sector. Accomplished measurable results while leading teams of over 800 in a dynamic, fast-paced environment worldwide. Possess a comprehensive background in Engineering, Program Management, Business Strategy, Cybersecurity, Scrum/Agile, DevOps, Procurement, Quality Management, and Resource Management derived from conducting domestic and global operations. Managed risks upon multiple lines to protect assets, property, and equipment valued over $150M while meeting the expectations of Executive leadership. Demonstrated proficiency in Financial Acumen, Continuous Process Improvement, Strategic Thinking, and Relationship Management. Numerous awards for exemplary performance. Career supported by vast military certifications, experience and a Doctor of Philosophy in Business Administration and Management. Expertise includes:

  • Technical Program / Project Leadership
  • Mergers and Acquisitions (M&A), Change, and Strategic Leadership
  • Cross-functional Team Leadership
  • Initiating and Innovative Thinking
  • Strategic Business Planning and Execution
  • Customer Relationships and Communications
  • Profit & Loss (P&L) Management, Financial Planning, Forecasting and Budgeting
  • Requirements Engineering / Systems Integration and Testing
  • Hardware / Software Design, Development, Lifecycle Management
  • Agile Methodology, Earned Value and Risk Management






    • Achieving Vision



    Executive Expertise







    Printable Resume (PDF) One-pager Infographic (PDF)




    Professional Experience



    Present
    2022

    Techellence

    Chief Advisory Technologist

    I am my clients' technology coordinator, advising or overseeing their entire technology operation and overhauling their systems for ever-increasing scale, maximum profits, and minimal losses. Many business owners who go from startups to small to medium-sized businesses are frustrated at the increasing complexity of technology and uncontrollable maintenance and upgrade costs. They see other competitors growing but do not know where to start tackling their scaling needs. I made it my goal to help small and medium-sized business owners and leaders of non-profit and government organizations driven to grow their businesses and organizations to handle their technology successfully.

    2022
    2021

    Grand BK / HMart

    Head of Information Technology (CIO Equivalent)

    Serving as the chief IT executive directing business strategy for a $1.5B wholesale national grocery chain, providing vision and oversight for the technical needs of 70+ stores and 10+ warehouses across the US. Developed the strategic IT growth plan, established the vision and implemented employee training to focus on the customer and continual improvement for scalability. Established security and operational standards aligning the IT organization with business needs ensuring the highest business value through agile product development, outstanding efficiency and security through infrastructure, completion of key enterprise projects through project management and business analysis, and ensuring highest employee satisfaction and excellence in business operations through IT support. Spearheaded an emergency IT security plan to handle defenses against ransomware threats, support personnel, and develop new products aligned with the organization’s security needs. Initiated digital transformation allowing employee effectiveness amid the pandemic.

  • Directed cybersecurity training and a $17M infrastructure upgrade to meet the requirements for PCI Compliance.
  • Increased communication and awareness focusing on business intelligence, data analytics, and database restructure.
  • Saved $480K annually by reducing redundant email accounts and merging domain names and providing aliases.
  • Enabled resolve of most business-critical issues ensuring 100% accountability of employee/operations support across all stores and warehouses by establishing a ticketing system that made it easy for IT’s customers to use.

    • 2021
    2018

    Techellence

    Chief Technology Officer / Technology Consultant

    Successfully created an information technology, infrastructure, cybersecurity, marketing and web advisory organization, specializing in robotic process automation, machine learning, artificial intelligence, big data and business applications.

  • Enabled a startup international e-commerce business to identify process improvement opportunities by incorporating automation and artificial intelligence methodologies through server and endpoint connectivity. Designed and developed Android/iOS (Swift5) application and established the server, resulting in further developments in investor support.
  • Provided security, infrastructure, data design, and technology implementation/selection for a non-profit organization that has led to worldwide recognition and use by over 15,000 users monthly.
  • Meeting customer needs, developed voice activated translation prototypes using web technologies in including AWS and Google products providing a proof of concept for the client to secure further funding.
  • Handled full-stack development including server management, performance benchmarks, and third-party API integrations to enable business owners to have an online presence and a storefront.

    • Present
    2007

    Sciturus Real Investment Group (Selah Realty, Hanmaum Construction, Selah Property Management)

    Principal Investor, Broker, CCIM, RPA

    Focusing on cash flow and capital growth, we work with like-minded investors to venture into purchases of Real Estate and businesses around the world. We focus on properties of community (where people can gather) such as: Hotels/Motels, Conference Centers, Stadiums, Restaurants, and Bakeries/Coffee Shops.

  • Achieved +$8 million in sales and +$400,000 in leases, including residential and commercial real estate, by transacting +100 purchases and property management contracts.
  • Negotiated and received approval for seller financing of a commercial property in a prime location, enabling an otherwise unqualified tenant to prosper.
  • Certified Commercial Investment Member (CCIM), one of highest internationally-recognized designation with expertise and leadership in commercial investment real estate. CCIMs are known for their extensive investment experience, especially in ability to perform financial and market analysis and negotiation to maximize investment benefits. They enable clients to minimize risks, enhance their credibility, make informed decisions, close more deals and maximize profits. This designation comes through CCIM Institute and requires proven transactional portfolio of commercial real estate investment experience and passing a comprehensive exam.
  • Real Property Administrator (RPA) is also an internationally known designation that demonstrates excellence in property management of commercial real estate. Holders of such designations are recognized for ability to operate portfolio of commercial buildings to maximize building’s net income while minimizing risk. Such persons are fully versed in design, operation, maintenance of commercial buildings and has outstanding record of budgeting, accounting, risk management, marketing, leasing buildings, and asset management. This designation comes through BOMI International and requires proven history of excellence in commercial property management.
  • Licensed Real Estate Broker for New York and New Jersey

    • 2019
    2014

    CA Technologies, Global Information Systems, Islandia, NY

    Senior Principal Advisor, Technical Mergers and Acquisitions

    Served as the Chief Advisor and Consultant to the SVP of Information Technology representing Global IT through full acquisition lifecycle from diligence to completion of integration. Established organization and structure to initiate and integrate or disseminate business processes, systems, and infrastructure of internationally acquired/divested companies. Brokered coordination, negotiation, and partnership with external businesses including Sales, Marketing, Finance, Digital Commerce, Web, Product Development, Support, Partners, Communities, Human Resources, Professional Services, Vendor Management, Procurement, Education, and Legal to make business decisions, identify scope, define timelines and secure necessary resources for successful integration. Directed end-to-end decisions, management, and integration of technical system architectures, business process flows, and IT-specific infrastructure such as Network, Email, Cybersecurity, Content Management and Collaboration tools across the globe.

  • Achieved $100M+ in annual operating expense savings by renegotiating supplier contracts.
  • Enabled $53M in revenue growth successfully transitioning 500-employee company for organic and scalable growth.
  • Developed and implemented the M&A Playbook and company-wide M&A Integration Framework improving execution and collaboration between teams. As a result, provided greater visibility of progress, budget, schedule, and risks to stakeholders obtaining greater buy-in and partnership with company leadership.
  • Successfully performed due diligence on 14 potential acquisitions and provided pertinent data, risks and ROI on investment supporting go/no-go purchase decisions.
  • Coached and Mentored 4 thriving leaders across functions enabling them to succeed in their roles and life’s pursuits.

    • 2014
    2012

    Telephonics Corporation, Radar Systems, Huntington, NY

    Engineering Manager

    Provided technical and programmatic leadership for Radar Systems Division by directing engineering functions and guiding manufacturing/production, procurement, and contracts support functions to satisfy customer requirements. Oversaw and ensured results for engineering proposals, initiation, execution, and completion of projects, meeting cost, schedule, and performance constraints for company’s major product line: APS-143C(V)3/Ocean Eye radar system.

  • Delivered fully engineered product in 15 months at half the time originally planned. Concluded with CPI/SPI 0.97.
  • Streamlined flight test process reducing preparation time from 3 to 1 week while allowing for predictable and systematic collection of objective data for further analysis post flight.
  • Led time-critical campaign to clear 12 major software issues preventing radar operation. Served as Scrum Master to bring resolution with 10 handpicked Systems/SW Engineers allowing further system deliveries.
  • Collaborated with international customers to establish requirements, solidify scope and solve technical problems.
  • Co-chaired Engineering Review Board resolving systematic issues and was known as the Project Recovery Expert.
  • Reported technical and financial performance to senior executives along with defined milestones, handling of existing issues, accountability of risks, recommendations of mitigation strategies and future businesses.

    • 2012
    2008

    ITT Exelis, Integrated Electronics Warfare Systems, Clifton, NJ

    Project Engineering Manager

    Directed major engineering programs providing Electronic Defense systems for USAF / Navy customers’ aircraft. Drove cost, schedule and technical performance particularly for AN/ALQ-172 Countermeasures System.

  • Directed 7 major engineering programs ($100M+) providing Electronic Defense systems for USAF / Navy customers’ aircraft.
  • Exceeded customer expectation delivering solution 6 months before customer’s expected timeframe.
  • Received repeat contracts from existing customers over $70M demonstrating consistent positive team results.
  • Re-negotiated scope of work on contract with limited funding. Recognized a well-developed single unit was more important than quantity, resulting in customer seeking funds to secure 100s of units.
  • Oversaw operation of 100 people in a matrix organization, facilitating teams in engineering (Mechanical/Drafting, Electrical, RF, Power Systems, Digital Design, Quality, and Software Engineering) and other disciplines (Procurement, Subcontracts, Legal, Business Development, Operations, and Manufacturing).

    • 2008
    2006

    United Technologies Corporation, Hamilton Sundstrand, Windsor Locks, CT

    Senior Systems/Project Engineer

    Managed engineering projects ($60M+) providing cooling systems for Boeing 787 aircraft. Led teams of 60 people in matrix engineering/manufacturing organization. Developed and executed quality and manufacturing process improvement initiatives, including revamping engineering processes. Coordinated with contractors to meet customer requirements; wrote statement of work and managed contracts of outsourced work.

  • Generated requirements traceability matrices that ensured compliance within schedule despite limited resources.
  • Led qualification testing efforts including procedure documentation and performing and/or delegating test activities to meet Boeing D6, FAA Part 25, and DO-160 requirements ensuring conformity of tests with FAA.
  • Improved engineering processes which expedited product delivery exceeding customer quality goals and takt times.

    • 2006
    2002

    United States Air Force, Air Force Special Operations Command, Hurlburt Field, FL

    Unmanned Aerial Vehicle Project Officer, 1st Lt (AFSOC)

    Equipped Special Forces of United States Air Force (USAF) with Unmanned Aerial Vehicles (UAVs) for unique, covert missions as the operational acquisition/testing program manager. Researched payloads, particularly in optical and infrared cameras. Assisted test team to write safety assessment reports and determine reliability and maintainability of aircraft; performed system hazard analyses, failure mode effects and criticality analyses in accordance with MIL-STD-882.

  • Directed all plans and schedules as the Operational Test Manager and Safety Officer to successfully completed operational testing of Unmanned Aerial Vehicle (UAV) military utility.
  • Improved accountability of often-lost units and expedited delivery of assets when needed by championing programming effort of web-based UAV inventory system for frequently deployed aircraft assets over $10M.
  • Served as subject matter expert on future architecture of communication links for aerial use, particularly for UAVs.
  • Co-managed office of 7 personnel and directed contracting office for all outsourced work.

    • 2002
    1998

    Digital Publishing Interactive, New York, NY

    System Analyst / Software Engineer

    Led software development in team of 4 in early development of online Point of Sale (POS) systems for the Internet and remote store chains. Programmed in Visual Basic and used Microsoft Access as database.

  • Co-developed concepts of early POS systems, which enabled companies to sell products on Internet while maintaining inventory at local regional stores. Elicited voice of customer which provided unique solutions meeting customer needs.
  • Reduced unexpected over-sale and rapid restocking, particularly between stores, and improved overall customer satisfaction by providing capability for chain-companies to keep real-time inventory between various store locations.

    • Personal Pursuits

    Present
    2003

    Various localities, Communities, Churches

    Pastor, Coach, Motivator, and Community Builder

    Desiring a passionate and life-giving generation of “young adults” (whom I have coined as ages roughly 18-40, critical years from college to years of career development, relationships, marriage and building a family), I have developed ministries and served as a pastor to help them to aim for a trajectory in life that impacts communities and people. Key ministries have been GPS4Jesus and To One Another Ministries whose archives are captured @ www.to1another.com. To understand rationale for importance of “Young Adults”, see “Sang’s Appeal About To One Another Ministries” in the same link. The ministries continue under Prayer Tents today. I continue to provide personal coaching, counseling, speak to audiences, and welcome people into my home. My ultimate pursuit is to enable people of this generation to be an influence by the way they live.


    Education

    2020

    Kernel University, Fullerton, CA

    Doctor of Theology (Th.D.)
    2019

    United Theological Seminary, Dayton, Ohio

    Doctor of Ministry (D. Min)
    Dissertation: Making Disciples through Small Groups
    2018

    Alliance Theological Seminary, Nyack, NY

    Masters of Divinity (M. Div.) - Theology and Missions
    2008

    Northcentral University, Prescott, AZ

    Ph.D., Doctor of Philosophy in Business Administration and Management (3.9/4.0 GPA)
    Specialization: Aeronautics Management
    Dissertation: Assessing Customer Perceptions of Quality of Service of Private Flight Service Providers
    2005

    Embry Riddle Aeronautical University, Hurlburt Field, FL

    MS, Masters of Science in Aeronautics (3.5/4.0 GPA)
    Specializations: Avionics/Aerospace Safety Systems, Aeronautics, and Human Factors
    Obtained an honorary Aerospace/Aviation Safety Systems Certificate (2004)
    2002

    State University of New York at Binghamton, Binghamton, NY

    BS, Bachelor of Science in Physics (with additional concentration on Mathematics)
    BA, Bachelor of Arts in Psychology
     

    Designations and Certifications


    Cybersecurity Maturity Model Certification (CMMC) Certified CMMC Assessor (CCA) (Cyber AB)2024
    Cybersecurity Maturity Model Certification (CMMC) Certified CMMC Professional (CCP) (Cyber AB)2024
    Certified Property Manager (CPM) (Institute of Real Estate Management)2021
    Certified Genos International Emotional Intelligence Practitioner (Genos International)2021
    Certified Business Analysis Professional (CBAP) (International Institute of Business Analysis)2019
    LEED Green Associate (US Green Building Council)2019
    Certified Information Systems Security Professional (CISSP) (International Information System Security Certification Consortium (ISC)²)2019
    Professional Certified Coach (PCC) (International Coach Federation (ICF))2019
    Certified Executive Coach (Center for Executive Coaching)2018
    Leadership Development Program (LDP), training provided for exceptional leaders within CA Technologies2016
    Certified Commercial Institute Member (CCIM) (License #09075629, CCIM Institute)2015
    Real Property Administrator (RPA) (BOMI International)2015
    Dale Carnegie Course – Leadership Training for Managers
       Voted by other managers as most passionate, best communicator, and person they would like to work for    		2014
    PMI Agile Certified Practitioner (ACP) (License #1728259, Project Management Institute)2014
    Certified Scrum Professional (CSP) and Certified Scrum Master (CSM) (Scrum Alliance)2014
    Information Technology Infrastructure Library (ITIL) Foundation (AXELOS)2014
    President, ITT Exelis Toastmasters (Club Number: 5973, District 83, Area H83)2009
    Project Management Professional (PMP) (License #454174, Project Management Institute)2007
    Six Sigma Black Belt (License #20070314, Six Sigma)2007
    Defense Program Manager Level 1 (Defense Acquisition University)2004

    Other Interesting Info About Sang

    2022 - Predictive Index Report for Dr. Sang Sur (July 2022) (PDF)


    Independent, Reserved, Steady, and Flexible.
    Highly independent and persistent, while remaining results-oriented.

  • Casual with rules
  • Comfortable with risk
  • Informal
  • Takes time to connect
  • Task-oriented
  • Proactive and Responsive

    • 2019 - Myers Briggs Type Indicator Report for Dr. Sang Sur (March 2019) (PDF)


    Commander (ENTJ)

  • Logical, analytical, objectively critical
  • Decisive, clear, assertive
  • Adept at conceptualizing, theorizing, and translating possibilities into plans
  • Good at correcting illogical or inefficient procedures
  • Value intelligence and competence, hate inefficiency
  • Action oriented and strategic; organize resources to achieve goals
  • Seen as direct, challenging, decisive, objective, stimulating

    • 2019 - iStrong Report for Dr. Sang Sur (March 2019) (PDF)


  • Persuader - Leads and Influences others
  • Helper - Helps, Nurtures, and Cares for others
  • Thinker - Analyzes and Interprets Data

    • 2018 - Profile XT for Dr. Sang Sur (May 2018) (PDF)


    Thinking Style - >95 percentile, exceptionally able to process information. Adaptable and highly analytical problem solver; communicative and adept in decision-making

    Behavioral Traits - Leads and speaks where necessary; responsible and productive even under pressure; independent thinker that does not follow blindly; Discerns well despite lacking information balancing logic and experiences; facilitates, listens, and confronts with concern for others; self-sufficient to produce results with minimal guidance often seeking better ways of doing things

    Interests - Result-oriented entrepreneur - top three: Enterprising, Mechanical, and People

    Neethling Brain Instruments Results for Dr. Sang Sur (March 2016) (PDF)


    Big-picture, future-oriented, and strategic visionary that challenges status quo constantly looking for alternatives and hidden possibilities. Sang takes initiatives accepting risks by experimenting with new concepts and ideas to come up with something new. He enjoys diversity and flexibility, and thrives in frequently changing environment that brings constant challenge and surprise. His communication style tends to be informal and friendly, making use of body language, stories and imagery.

    CA Acquisitions Playbook (2015)


    I drafted this document to unify the acquisition team. Due to newer members and slowdown of acquisitions for several years, the team faced difficulties executing acquisitions. Within months into my role, with intent to standardize, so that process may begin to be improved, this document was drafted and sent to all functions for collaboration and improvement. As a result, standardization took place and communications between functions were greatly improved. Execution of acquisition diligence and integration, along with continued communication to leadership were also improved.

    Lessons Learned Report for Eurocopter Brazil (2013)


    This document is an example of how Excellence in Engineering Leadership can benefit your company:
    • Outstanding Project Execution satisfying all stakeholders and preventing unnecessary loss of funds
    • Team Building/Motivation leading to success enjoyed by all participants
    • Continual Process Improvement leading to cost-savings, efficiency, and improved morale

    Full report available upon request.

    Sang's Personality Traits - Workplace Big Five (2012) (PDF)


    Resilient: Calm and analytical even under pressure - optimistic, rapidly rebounds from stress and conflicts
    Extravert: Team-builder, motivator, leader - takes charge, directly involved, is passionate
    Explorer: Strategic thinker - highly creative, welcomes complexity, maintains big picture
    Challenger: Independent thinker - internally driven, challenges mediocrity
    Focused: Driven - disciplined and dependable, has high concentration, is highly methodical

    Sang is highly analytical and technical.

    These scores (and other factors) led to his assignment to highly coveted Headquarters of Air Force Special Operations (HQ AFSOC) upon joining the US Air Force
  • Scored 98 percentile on Analytical and 96 percentile on Quantitative on the GRE (2002)
  • Scored 99 percentile on Analytical and 97 percentile on Quantitative on AFOQT (2002)

    • Get In Touch with Me



    Dr. Sang Sur

    Let's Connect. Schedule a meeting with me.

    www.sangsur.com